In short: We collect only the personal data you submit to us directly (e.g. through our contact form), we use it only to respond to your enquiry and deliver our services, we don't sell it, and you can ask us to access, correct, or delete it at any time by emailing info@etawave.io.
1. Who We Are
This website is operated by EtaWave Consulting LLP ("EtaWave," "we," "us," or "our"), based in Ranchi, Jharkhand, India. For the purposes of applicable data protection law, including the EU/UK General Data Protection Regulation ("GDPR"), EtaWave is the data controller for personal data collected through this website.
Contact: info@etawave.io
2. What Personal Data We Collect
We collect personal data only when you choose to provide it to us, primarily through our contact form. This may include:
- Identity and contact data: your full name, email address, and company name
- Enquiry content: the message you submit to us
- Technical data: basic information automatically collected by our hosting and form infrastructure, such as IP address and browser type, for security and spam-prevention purposes (see our Cookie Policy)
We do not collect special categories of personal data (such as health, biometric, or racial/ethnic data) through this website, and we ask that you do not include such information in any message you send us.
3. How and Why We Use Your Data
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Responding to your enquiry submitted via the contact form | Consent (given when you submit the form) and our legitimate interest in responding to business enquiries |
| Maintaining the security and integrity of our website (e.g. spam/bot prevention) | Legitimate interest |
| Complying with legal obligations (e.g. tax, accounting, regulatory requests) | Legal obligation |
| Sending you marketing communications | Only with your separate, explicit opt-in consent — never bundled with enquiry consent |
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you.
4. Who We Share Your Data With
We do not sell your personal data. We may share it with the following categories of third-party processors, strictly to the extent necessary to operate this website and respond to you:
- Web3Forms — the third-party form processing service used to deliver contact form submissions to our inbox. Web3Forms processes your submitted data solely to transmit it to us and does not use it for its own purposes. You can review Web3Forms' own privacy practices at their website.
- Hosting and infrastructure providers — who store and serve this website's content.
We may also disclose personal data where required by law, court order, or governmental regulation, or to protect the rights, property, or safety of EtaWave, our clients, or others.
5. International Data Transfers
EtaWave is based in India. If you are located in the European Economic Area (EEA), the UK, or another jurisdiction with data transfer restrictions, your data may be transferred to and processed in India and other countries where our processors operate. Where required, we rely on appropriate safeguards (such as standard contractual clauses) to protect your data in connection with such transfers.
6. Data Retention
We retain personal data submitted via the contact form for as long as necessary to respond to your enquiry and for a reasonable period afterward (typically up to 24 months) to maintain business records, unless a longer retention period is required by law or you request earlier deletion.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your data ("right to be forgotten")
- Restrict or object to our processing of your data
- Receive a copy of your data in a portable format
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with your local data protection authority (for EEA/UK residents, this is your national supervisory authority)
To exercise any of these rights, email us at info@etawave.io. We will respond within one month, as required under GDPR.
8. Data Security
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration, consistent with the security practices described across our service offerings.
9. Children's Privacy
This website is intended for business audiences and is not directed at children. We do not knowingly collect personal data from individuals under the age of 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when this policy was last revised. Material changes will be reflected here; please check back periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us at info@etawave.io.